As of 5 November, Merton's Libraries will offer a Click and Collect service, the use of public computers (for essential use) and the Home Visits Library Service. Merton will also be providing an enhanced online offer during this period including free access to eBooks and eMagazines.  


Subject to Government guidance, the libraries will reopen for browsing on or after Wednesday 2 December (depending on whether individual branches open on Wednesdays anyway!).

During this renewed lockdown, there are two ways to request books:  Using the Click-and-Collectservice you can order item(s) you'd like to borrow, and collect them once we confirm they're ready.  You can order books online, on the Merton Libraries App or by phoning or e-mailing a Merton library.  Once you've had confirmation that your books have arrived, you have 2 weeks to collect them.  You can collect books from one of our open libraries at a desk at the library entrance.  (As part of Click-and-Collect, there will be no reservation charges and only book stock held at a Merton library can be reserved for collection.)

With pre-selected Book Bundles you can request bundles pre-selected by staff and based on your preferences.  Please include the following information when you contact us: 

  • Your name; your library card number;  your phone number;

  • When you’d like to collect the books;

  • A suggestion on the types of books you would like to borrow, for example: books from a particular author or about a particular subject; fiction or non-fiction; format (large print, audiobook, hardback or paperback); genre of fiction you enjoy (Thrillers, Crime, Romance, Science Fiction etc); children’s books by reading level, theme or age; you can also request our Lucky Dip bundle and will receive a selection of random titles chosen by our experienced staff.

We will prepare your books and phone you to let you know the books are ready.  You will have two weeks to collect them.  Bring your library card with you, plus a bag to take your books away in (as we can't provide bags).

Renewals and returns.  In library opening hours, you can return books by placing them on the returns table/bin/trolley located near the library entrance.  No need to join a queue to do this!  You can also return books via the letter boxes at West Barnes, Raynes Park, Colliers Wood, Wimbledon and Mitcham libraries, when the libraries are closed.  (Returned books are quarantined for 72 hours and sanitised before being returned to the shelves.  Return dates for loan items have been extended to December 2020.)  You can renew items 24/7 online, on the app or on the automated renewals line by calling 0333 370 4700 followed by 3 and then 5. Alternatively, contact us during opening hours by phone, e-mail or at library entrances.

As part of the Click-and-Collect service a number of public computers will be available. These are available for adult library members to use but advance booking is required and other restrictions apply.  These computers can be booked online, by phone or at one of the open libraries in advance.  Bookings can only be made for 10am, 12pm, 2pm or 4pm.  Bookings are for a maximum of a single one-hour slot per adult library member, per day.  Children’s public computers will not be available and cannot be booked.  Only members who have a booking will be invited into the computer area. To ensure social distancing, guests including children will not be permitted at this time.  There are special entrances for computer bookings.  You must arrive at least 5 minutes before your scheduled booking, and queue at the designated computer entrance. At your scheduled time a staff member will confirm your booking and lead you into the computer room. If you arrive late you will have missed your session and will be unable to join.  All computers will be sanitised after every use and social distancing measures will be in place in the computer rooms.  You will be asked to use the hand sanitising stations at the entrances to the computer area.  Printing whilst using public computers will be available and can be paid for via our online card payment system.  Photocopying is not available at this time.

Home Visits Library Service: We will continue to deliver to customers and will leave books at the front door and phone customers in advance. To join the service or for further information please visit our website.

Online Services: Our amazing digital library is always open! If you are not a library member yet you can sign up online to begin using all of our free digital resources straight away without having to pick up your card from the library. Visit our digital library to find out how to borrow eBooks, eAudiobooks, eMagazines, eComics, educational resources and more.

Library opening hours are:

  • West Barnes (and also Colliers Wood): Tuesdays and Fridays, 10.00am -- 6.00pm, Saturdays 10.00am -- 4.00pm

  • Raynes Park: Mondays and Thursdays, 10.00am -- 6.00pm, Saturdays 10.00am -- 4.00pm.  Pollards Hill will have the same hours, but will also open on Fridays from 1.00pm -- 6.00pm

  • Wimbledon and Mitcham: weekdays 10.00am -- 6.00pm, Saturdays 10.00am -- 4.00pm.  Morden will have the same hours, but closing at 5.00pm on weekdays


The Friends

Like many organisations, the Friends has had to postpone events -- and our Annual General Meeting.  A new AGM date will be set once the Library reopens and events can be organised that are consistent with social-distancing rules.  In the meantime, the Friends have a new e-mail address:, but our website remains at

For children: music and storytelling

 Join City Lit on Wednesday mornings, 10.00am - 12.00 noon, for music and storytelling, to meet other families and socialise online. Find out more by emailing or visiting our website.

Poetry Pharmacy.  Visit the Poetry Pharmacy online, where poetry is prescribed to nourish your heart, mind and soul.  Choose a 1:1 or group session.  For more information and to book, please e-mail

Practising Spoken English

Every Monday at 1.00pm: An on-line chat to help participants practise spoken English with others.  Sessions last for at least 30 minutes.  Help is provided by a Library volunteer.  Any standard of spoken English welcome.  You must have Skype to join in.  If you're interested, please give your Skype name to the Library. You'll get a Skype call from the volunteer, and then you'll be able to join in.

Volunteering and getting help

How do I get help?  If a person requires help, you can ask them to e-mail or call 020 8685 2272 between 10am and 4pm, Monday to Friday.  How do I volunteer?  If you are able to volunteer, or know anyone that wants to volunteer, please complete this form or contact the volunteer taskforce at

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Become a Friends member for life


A single payment of £5 gives you life membership of the Friends of West Barnes Library.  As well as helping us support Motspur Park's library, you'll receive three free audio/visual (DVD) rentals and three free reservations each year (subject to annual review by Merton Libraries).  You'll also receive reduced entrance to our charged-for activities, such as quiz nights.

How do I become a member?


Fill in an application form available from the counter and hand it in together with £5. You will then be issued a membership/concession card that can be renewed each year free of further charge.